Find your code & additional FAQ

Need help finding your access code?

Orders are due by Oct. 27th

1. Search in your e-mail (Search Genuine School Portrait Co.)

2. Send us a message with your child’s name

3. Visit the following site with your access code


Ordering site


The last day to order is Oct. 27th

SHIPPING You are welcome to ship orders directly to your home. Shipping is $5.

SCHOOL PICK UP School pick up will be available free of delivery fees. Images will be delivered one week after your gallery closes.

DIGITAL IMAGES If you purchased digital images, you will be able to immediately download the photos.

SALES ARE FINAL To keep great school photography easy and efficient, we use a 3rd party service to fulfill your orders. We are unable to cancel or adjust orders once submitted. Since orders are custom, we are not able to offer returns or exchanges.

ORDER MINIMUM We have a $25 order minimum, per child.

WATCH YOUR CROP The crop of the images are set in camera. Some are closer to the face for a more fun, personality filled image. Some are more traditional with more space around your child. We try to cover it all.

You will be able to choose your final photo size when ordering and the software will let you know how your image will be cropped depending on its size.

Get In Touch

Need help? Check our our FAQ section on your ordering site, if that doesn't help - please reach out and we'll be back in touch within a couple of business days. Thanks!

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